At imgcreateai, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image and video generation platform, website, and related services (collectively, the "Service"). By accessing or using the Service, you consent to the practices described in this policy.
Personal Data: When you register for an account, we may collect personal information such as your name, email address, billing information, and account preferences. If you contact our support team, we retain those communications.
Usage Data: We automatically collect certain information when you use the Service, including IP addresses, device identifiers, browser type and version, pages visited, time and date of access, generation prompts (anonymized), and generated outputs metadata.
Generated Content: The images, videos, and other assets you create using our platform are stored to provide the Service and may be used in anonymized form to improve our AI models.
We use the information we collect for the following purposes:
If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context. Generally, we rely on: (a) your consent; (b) performance of a contract; (c) compliance with legal obligations; or (d) legitimate interests (e.g., improving our Service, preventing fraud).
We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:
We retain your personal data for as long as your account is active or as needed to provide you with the Service. Generated content may be stored for up to 12 months after account deletion unless you request earlier removal. Anonymized and aggregated data (which does not identify you personally) may be retained indefinitely for research, analysis, and model training.
We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3), encryption at rest, firewalls, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the security of your login credentials.
Depending on your jurisdiction (e.g., under GDPR for EEA users or CCPA for California residents), you may have the following rights:
To exercise these rights, contact us at contact@imgcreateai.com. We will respond within 30 days. You may also update your account information directly in your dashboard.
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately. If you believe a child has provided us with personal data, please contact us.
Your information may be transferred to and processed in the United States or other countries where our servers, service providers, or affiliates are located. These countries may have data protection laws different from your country of residence. By using the Service, you consent to such transfers. For transfers from the EEA, we implement Standard Contractual Clauses or other approved safeguards.
The Service may contain links to external websites, plugins, or applications. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies before sharing any information.
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, and share. You also have the right to request deletion of your personal information, subject to certain exceptions. We do not sell your personal information. To make a request, please contact us using the information below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified via email or a prominent notice on our platform before they become effective. The "Last updated" date at the top indicates when this policy was last revised. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
imgcreateai Privacy Officer
Email: contact@imgcreateai.com
Phone: +1 404 731 7856
Address: 1115 Howell Ml Rd Suite 500, Atlanta, GA 30318, USA
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the information above. You also have the right to lodge a complaint with your local data protection authority.